---
article_id: KB0673627
article_type: FAQ
component_ids:
  - SBN-AN-FEE
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Subscription fees
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2025-07-07
updated: 2025-07-07
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0673627
connect_url: https://support.ariba.com/item/view/KB0673627?min=1
sap_for_me_url: https://me.sap.com/notes/KB0673627
---

# Why was my credit card autopayment not processed?

## Symptom

I have credit card autopayment, but payment was not processed.

## Resolution

A notification will be sent to you if your credit card payment was not properly processed. There are a few possible reasons the payment could not be processed:

- [Cannot authorize credit card:](https://support.ariba.com/item/view/181233)Check with you bank for more details
- Credit card expired: Please login, update the details and submit payment manually
- Insufficient funds: Check with you bank for more details
- Open credit available: If the credit is larger than the invoice amount, we can refund the difference. [How to request a refund](https://support.ariba.com/item/view/KB0673597)

## See Also

If the problem persists, try deleting the card and re-entering the card details.

If you are not able to update your details and submit the credit card manually according to this guide, [How do I pay my invoices via Credit Card?](https://support.ariba.com/item/view/KB0673574) you may send transfer or cheque to the corresponding bank account (account details are included in the invoices – page 2).

## Keywords

auto payment failed, Ariba payment failed,