---
article_id: KB0568680
article_type: FAQ
component_ids:
  - SBN-AN-ADM
  - SBN-AN-FEE
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
  - SAP Business Network for Procurement & Supply Chain > Subscription fees
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2024-10-25
updated: 2026-10-09
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0568680
connect_url: https://support.ariba.com/item/view/KB0568680?min=1
sap_for_me_url: https://me.sap.com/notes/KB0568680
---

# What if my account isn't eligible to Convert to Standard?

## Symptom

What if my account isn't eligible to **Convert to Standard**? I keep getting the following errors after trying to **Convert to Standard**.

Error: Your account is part of a multi-organizational billing structure and can't be converted to a standard account.  
  
Error: Your account cannot be converted to a standard account as it is part of a Quadrem Network billing plan.

## Resolution

Some Enterprise accounts cannot use the self-downgrade tool. If your account has a [multi-org billing structure](https://support.ariba.com/Item/view/KB0397283) or uses legacy Quadrem billing, you may encounter an error or not see the **Convert to Standard** option. Your account may still be eligible for a downgrade if the following criteria are met:

- We recommend not having any pending [Enablement Tasks](https://support.ariba.com/item/view/KB0397624).
- You must not have any integration configured (cXML, Electronic Data Interchange (EDI), SAP Integration Suite, managed gateway for spend management and SAP Business Network).
- You must not have an active Supply Chain Collaboration(SCC) relationship. Respective buyers must [disable](https://support.ariba.com/item/view/KB0397587) the SCC relationship.
- You must not have [Long Term Document Archiving](https://support.ariba.com/item/view/188110) configured or you will lose access to the archive.
- You must not have [Invoice Archiving](https://support.ariba.com/item/view/202825) configured or you will lose access to the archive.
- You must not have any [outstanding bills](https://support.ariba.com/item/view/KB1332883).

Note that a Standard Account provides only limited access to Business Network and no access to Reports. Before downgrading the account ensure that you download the generated reports to your hard disk.

Once the account has been downgraded to standard, you will notice that the home page will look different from the enterprise homepage. The **orders**, **fulfilment**, **invoices**, **payments**, and **reports** tabs at the top of the screen will be greyed out and no longer available to use. In order to view purchase orders and create invoices on a standard account, you must navigate by using the workbench area that is located in the overview section of the homepage.

If your account meets all criteria above, [contact SAP Support](https://support.ariba.com/item/view/KB0397352). Additional verification with the account administrator will need to be performed. Once completed, we will forward your request to the responsible department to check if there is any outstanding **Quadrem fees**.

## See Also

For more information on the difference in capabilities between a Standard Account and Enterprise Account, refer to [benefits of an Enterprise account](https://support.ariba.com/item/view/KB0395740).

## Keywords

self-downgrade