Adhoc address in Ship To field displays address created by another user in Guided Buying
The Ship To address at the Requisition header in Guided Buying, displays the Ad hoc Address created by another user.
This is an expected behavior if the Application.Common.FilterAdhocAddress parameter is disabled in your realm. Below is the reason why you see ad hoc addresses created by another user
- Application.Procure.AllowAdhocShipToAddress parameter is enabled, which allows users to create new ad hoc ship-to addresses when creating requisitions.
- Application.Invoicing.AllowAdhocExternalShipToAddress parameter enabled, which generates new ad hoc ship-to addresses when suppliers create invoices and enter ship-to address details that don't match an existing address loaded in the customer's configuration
- Application.Common.FilterAdhocAddress parameter disabled, which makes ad hoc addresses available in the Ship To chooser when users create requisitions.
- The query that pulls options into the Ship To chooser brings back:
- Any ad hoc addresses created by the logged in user
- Any addresses with no creator specified, which includes:
- Standard addresses imported by system administrators (addresses with a blank purchasing unit or addresses that belong to the user's purchasing unit hierarchy)
- Ad hoc addresses that were generated from supplier invoices
This is an expected behavior if the Application.Common.FilterAdhocAddress parameter is disabled in your realm.
- To continue to offer ad hoc ship-to addresses to users (both creating new ones and having access to ones created by the individual), you should keep the Application.Procure.AllowAdhocShipToAddress parameter enabled and the Application.Common.FilterAdhocAddress parameter disabled.
- If the ad hoc addresses generated from invoices are an inconvenience or a data issue, the customer should consider the following course of action:
- Disable the Application.Invoicing.AllowAdhocExternalShipToAddress parameter to prevent new ad hoc addresses from being created from supplier invoices.
- Once the parameter is disabled, you can deactivate any unwanted ad hoc addresses from supplier invoices (creator is empty) using the address data import task.
Guided Buying