---
article_id: KB0407604
article_type: Release Update
component_ids:
  - SBN-AN
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
language: en
created: 2025-10-03
updated: 2025-10-20
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0407604
connect_url: https://support.ariba.com/item/view/KB0407604?min=1
sap_for_me_url: https://me.sap.com/notes/KB0407604
---

# Revocation of user access from SAP Business Network and removal of user's personal information

## Symptom

Revocation of user access from SAP Business Network and removal of user's personal information

## Resolution

Comments or attachment files associated with transaction documents aren’t affected when users remove personal information. Therefore, avoid entering personal information in comments or attached files.

After a user’s revocation of user access request is approved, their personal information is pseudonymized in SAP Business Network transaction documents. However, transaction documents that were integrated with other systems (such as an ERP) or downloaded before the request was approved may still have the user’s personal information. The customer needs to take additional action, including informing impacted business partners, to remove it.

If a customer needs to re-identify a user that has been pseudonymized for legal purposes, the administrator of the account can provide that information.

## Keywords

\[Change Request ID: REGAN-1716\]