FAQ KB0407379
Email
Where did my customer send my trading relationship request?
Symptom

Where did my customer send my trading relationship request?


Resolution

A trading relationship request begins with an email sent by a buyer and directed to either the ANID number of an existing account or a link to set up a new account. Your customer directs where this request goes. Please contact your customer or their enablement team for details about the status and location of your trading relationship request.

Additional Information

Only your customer can change the email address on a private account. Please contact the buyer directly to ask for an email change or to ask that they submit a purchase order or trading relationship to your account without using a private ANID.

If you receive your trading relationship request through email, you may view how to accept a customer's trading relationship request.



Applies To

SAP Business Network for Procurement & Supply Chain > Registration & Onboarding

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