When I submit an invoice, it gets stuck in Queued status and stays in Pending Queue on SAP Business Network buyer account.

Invoices with a line item containing more than 1000 lines causes this issue.

Invoice with line item more than 1000 lines will be sent as ZIP file from Pending Queue to PI channel as per product functionality.

Due to this error, the invoice never reaches the buyer's ERP from Pending Queue and hence the invoice gets stuck in Queued status in AN buyer account.

The initial Invoice was created successfully and was added to Pending Queue. Prior to downloading the Invoice in the buyer procurement system, the Buyer had to Resend the Invoice.

In this case, below are activities required to be performed:

• The impacted invoice needs to be rejected by the buyer.
• Supplier then should submit multiple invoices for the PO with line items less than or equal to 300 lines maximum.

This will not cause the invoice to be zipped when sending from Pending Queue to PI channel and the invoices will be processed successfully via PI channel.

The long-term solution is for the buyer's ERP to be able to handle ZIP file invoices from Pending Queue in their PI channel.

Core Procurement > Core Administration > Application Integration (between Buying & Sourcing)