When selecting Adjust and Close for Receiving (header level) or Adjust and Receiving (line level), the order is Closed for Receiving but the received quantity/amount is not updated. Reopening the order and performing the same action again results in the same behavior.

1. When you click on Adjust and Close for Receiving , the system will close the current version of the order for receiving.
2. The system reviews the received quantities & amounts of the order.
3. A new version of the requisition will be created, adjusting quantities and amounts to match the received values
4. The new requisition version is submitted.
5. The requisition will move through the normal flow: composing, submitted, approved, ordering, till it reaches ordered status so it can be closed for receiving and move to received status.

• A validation error prevents the submission of a new version during the normal change process. For example, a date field may be set in the past while the validity rules do not allow past dates.
• The Change button (mentioned in step 2 of the manual procedure) is not visible. This indicates that a change order cannot be created. The specific cause may not be displayed but is usually related to configuration or user permissions.

If any of the actions in Steps to Reproduce (steps 2,3 or 4) fail, it may appear that only step 1 was executed and no additional information will be displayed. To proceed with resolving this, you will need to manually perform the actions done automatically by Adjust and close for receiving option:

1. Close the Order For Receiving.
2. Click Change on the Order.
3. Change the quantity or amount to match the received quantity or amount.
4. Submit the changed order.
5. Move the changed order/requisition, new version, to ordered status.
6. Close the new version of the order for receiving.

These are the steps that occur in the background when using the Adjust and Close for Receiving option. If the process stops due to an error or any other issue that prevents these steps from completing, you can review the reason and address it.

If your realm doesn't allow changing orders in received status, a new version of the Requisition will be in composing status, indicating the a change isn't allowed for orders in received status.

Purchasing > Purchase Orders > Close Purchase Orders
Purchasing > Receiving
Purchasing > Receiving > Receipt Import/Export