---
article_id: KB0404900
article_type: FAQ
component_ids:
  - BNS-ARI-SIPM
  - BNS-ARI-SS-EVT
  - BNS-ARI-SS-EVT-LGN
component_descriptions:
  - Strategic Sourcing > Sourcing Events
  - Strategic Sourcing > Sourcing Events > Sourcing Event Registration/Login
  - Supplier Information & Performance Management
products:
  - SAP Ariba Sourcing, cloud edition
personas:
  - Supplier
language: en
created: 2023-04-06
updated: 2023-04-06
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0404900
connect_url: https://support.ariba.com/item/view/KB0404900?min=1
sap_for_me_url: https://me.sap.com/notes/KB0404900
---

# How do I turn off ad blocking in my browser?

## Symptom

How do I disable ad blocking extensions in my browser?

## Cause

Ad blocking extensions may prevent content on SAP Ariba pages from loading correctly.

## Resolution

For Google Chrome:

1. In the upper right corner select the **Chrome Menu** (![](https://support.ariba.com/images_RTE/TUk1MTUwOTExOTQ0ODE5fd23c57bd8b4image_55729572621607613526764.png)) icon > **Settings.**
2. On the left side of the screen click on the tab **Extensions.**
3. Check to see if an ad blocker is installed, such as AdBlock Plus and uBlock.

For Microsoft Edge:

1. Click **Settings and more** (![](https://support.ariba.com/images_RTE/TUk1MTUwOTExOTQ0ODE600079877279dimage_59564264321610643846441.png) ) > **Extensions.**
2. Find the ad blocking extension (uBlock, Adblock Plus, or similar) > click the **Settings** icon (![](https://support.ariba.com/images_RTE/1935726000b62583557image_41575119821610659364330.png)).
3. Click the toggle to the right of the the extension's name to turn it off.

For Mozilla Firefox:

1. Click the menu icon ( ![](https://support.ariba.com/images_RTE/1928966009cce4016eeimage_75711361321611255011758.png)) and select **More Tools.**
2. Click **Extensions** from the left-hand panel.
3. Find adBlock on the list of extensions.
4. Toggle adBlock from on to off.

**Additional Information**

After you make your changes, click **Reload** ( ![](https://support.ariba.com/images_RTE/TUk1MTUwOTExOTQ0ODE5fd23f44361c4image_68365857941607614275052.png) ) in the left corner of the browser to refresh the page.