---
article_id: KB0404699
article_type: Support Note
component_ids:
  - SBN-AN-TX
  - SBN-AN-TX-POA
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Transaction Documents
  - SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Buyer
language: en
created: 2020-11-23
updated: 2024-02-27
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0404699
connect_url: https://support.ariba.com/item/view/KB0404699?min=1
sap_for_me_url: https://me.sap.com/notes/KB0404699
---

# Error: "PO-11: Cannot deliver order. (...) Failed after unsuccessful attempts to resend it." when sending PO to integrated supplier

## Resolution

**Issue**

Purchase order is failing in SAP Business Network, not reaching the supplier integrated system. When we see the **History** tab for the **PO** in SAP Business Network (buyer), we see the error below:

PO-11: Cannot deliver order. Terminal error code for PO status: The state of document XXXXXXXXXXXXXXXXXXXXXXXXXX was changed to Failed after unsuccessful attempts to resend it.

The supplier is able to view the PO in their **Inbox**, but it is marked as **Failed**. In the PO **History** tab in SAP Business Network (supplier), they can see the error below for the order:

PO-7: Received cXML response indicating a temporary error.

**Resolution**

The supplier needs to review internally with their IT and integration teams to learn why they are sending a error response code to Ariba. For your POs not to be marked as **Failed** in SAP Business Network, the supplier's integrated system need to send back a 200 status code, which means success.

Once the issue has been addressed, the supplier can [resend the failed orders](https://support.ariba.com/item/view/150942) from their SAP Business Network account.

**Cause**

This error means that the supplier's integrated system responded with an error code to Ariba posting.

**Additional Information**

See [PO fails in the SAP Business Network with error "PO-7: Received cXML response indicating a temporary error"](https://support.ariba.com/item/view/136177) for instructions for suppliers on this integration error.

If the supplier receives their orders via email instead, refer to [Error: "PO-11: Cannot deliver order. (...) Failed after unsuccessful attempts to resend it." when sending email PO to supplier](https://support.ariba.com/item/view/192400).

## Keywords

PO-11, Cannot deliver order, Terminal error code for PO status, The state of document was changed to Failed after unsuccessful attempts to resend it