Purchase orders that are created in the buying solution from SAP Ariba are exported to external ERP systems. If integration-related failures occur during the export, the buying solution attempts to resend the failed orders. Previously, the retry was attempted until the failed order was sent successfully, which could last for a number of days.

Now, by default, the retries are restricted to 5 days. A new parameter can be configured to change the number of days.

Your administrator can set the Set number of days to resend failed ERP orders (Application.Purchasing.PermanentFailureRetryCountForERPOrder) parameter in Ariba Administrator under Intelligent Configuration Manager > Manage Configurations. This parameter can be used to specify the number of days during which multiple retries are attempted for orders in the Ordering or the Cancelling state that fail to be sent to the ERP system. If the order is not sent successfully to the ERP system in the specified number of days, its state is set as Permanently failed. To reinitiate the retry attempts, contact SAP Ariba Support to run the Process permanently failed ERP orders task to change the order state from Permanently failed to Failed.

The default value of the parameter is 5. The valid values are 1 to 60. If you enter 0 or a negative value, it is automatically reset to to 5. If you enter a value greater than 60, it is automatically reset to 60.

For information about how to manage parameters, see the Intelligent Configuration Manager administration topics.

Purchasing