FAQ KB0402803
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What is the difference between Enterprise and Standard accounts?
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What is the difference between Enterprise and Standard accounts?


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Suppliers using the SAP Business Network to transact purchase orders (POs) & invoices with you may have either an Enterprise or Standard account. This depends on how you send them POs and how the supplier chooses to register their account. Below is a chart that can help you understand the different functionalities a supplier has depending on their account type:

Enterprise accountStandard account
Access to 24/7 online support with SAP Ariba Customer Service
via phone
via chat
via email
Access to the Help Center for FAQs, tutorials, product documentation, and over 40 Guided Assistance flows with solutions to common issues and how-to questions
View POs within account
View invoices and other created documents within account
Search for documents
Create reports
Manage multiple customers under single account
Collaborate on advanced business processes with contract invoicing, services invoicing, and inventory forecasting
Integrate with EDI or cXML
Create catalogs
Archive tax invoices (in select countries)
Free, regardless of number of documents transacted
Transact via email
Ariba Pay Enabled


See Also

There is no functional difference between Enterprise and Standard accounts for suppliers using SAP Ariba only to participate in Sourcing events (live bids, auctions, RFPs, ect).

Suppliers may register multiple accounts and have both account types.



Applies To

SAP Business Network for Procurement & Supply Chain
SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > Catalogs
SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
SAP Business Network for Procurement & Supply Chain > Subscription fees
SAP Business Network for Procurement & Supply Chain > Transaction Documents
SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing)

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