---
article_id: KB0402666
article_type: Support Note
component_ids:
  - BNS-ARI-CI-AN
component_descriptions:
  - SAP Integration Suite, managed gateway > Managed Gateway for Business Network
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2020-05-13
updated: 2024-03-18
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0402666
connect_url: https://support.ariba.com/item/view/KB0402666?min=1
sap_for_me_url: https://me.sap.com/notes/KB0402666
---

# Error: "Previous confirmation can not be found"

## Resolution

**Issue**

Confirmation Request is failing in SAP Integration Suite, managed gateway for spend management and SAP Business Network with the below error message:

"Bad Request" and Error Code:"400" and Error Code Response:"Error:Previous confirmation can not be found. Please contact support with the Error Reference Number: ANERR-50000000000000002082848007 for more details. Suggested Action : Document Failed in SAP Business Network.For further assistance, please contact SAP Support with the code mentioned in Response.Managed Gateway for Spend&Network Support Error Code : CIG-PLT-00644

**Resolution**

The cXML structure sent by supplier is wrong.

How the cXML structure is being sent (Incorrect):

\<ConfirmationHeader confirmID="XXXXXX" noticeDate="2020-05-04T08:53:30+02:00" operation="update" type="allDetail"/>  
\<OrderReference orderID="XXXXXXX">  
\<DocumentReference payloadID="payload of the Purchase Order"/>  
\</OrderReference>

How the cXML structure should be sent (Correct):

\<ConfirmationHeader confirmID = "XXXXXXXX" operation = "update" type = "detail" noticeDate = "2020-05-04T08:53:30+02:00" version = "1">  
\<DocumentReference payloadID="payloadID of previous order confirmation"/>  
\</ConfirmationHeader>  
\<OrderReference orderID = "XXXXXXXX">  
\<DocumentReference payloadID = "payload of Purchase Order"/>  
\</OrderReference>

**Cause**

Supplier is not referring the previous Order Confirmation (OC) payload ID correctly or it is missing in the current OC cXML.

## Keywords

Order Confirmation, OC, OC via CIG