Support Note KB0402571
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Error: "Invalid file type detected through reading file content" when uploading a PDF attachment
Issue

When I try to upload a PDF as an attachment for a document, I get the error:

Invalid file type detected through reading file content. The valid file types are: txt, xls, xlsx, doc, htm, html, pdf, xml, ppt, jpeg, jpg, bmp, gif, zip, rtf, ps, csv, docx, png, pptx, ppsx, dotx, potx, sldx, xltx

This happens no matter which browser I use.

Resolution

Contact your supplier (or the party that generated the PDF) to ensure that the PDF file starts with one of the following PDF headers (without any additional characters before it):

Cause

The PDF file does not start with the required PDF header characters.

Additional Information

Refer to the section 3.4.1 File Header in the PDF Reference, Sixth Edition, version 1.7 for more information on the file's header structure.


Applies To

Core Procurement > Core Administration > Application Integration (between Buying & Sourcing)
Invoicing > Contract-Based Invoices > Contract Invoicing Integration

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