---
article_id: KB0402136
article_type: Support Note
component_ids:
  - BNS-ARI-CP-CORE
  - BNS-ARI-PAS-ICM
  - BNS-ARI-SS
component_descriptions:
  - Core Procurement > Core Administration
  - Procurement Application Services > Intelligent Configuration Manager (ICM)
  - Strategic Sourcing
products:
  - SAP Ariba Procurement, cloud edition
  - SAP Ariba Sourcing, cloud edition
personas:
  - Admin
  - Buyer
language: en
created: 2026-03-31
updated: 2026-04-15
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0402136
connect_url: https://support.ariba.com/item/view/KB0402136?min=1
sap_for_me_url: https://me.sap.com/notes/KB0402136
---

# Why can I not change a parameter in a production site via the Intelligent Configuration Manager (ICM)?

## Symptom

I'm assigned to the Customer Administrator group, but I’m unable to update a self-service parameter using Intelligent Configuration Manager in a production realm.

## Reproducing the Issue

On a production site go to **Manage** > **Administration** (for Sourcing) or **Core Administration** (for Buyer).

1. Click **Intelligent Configuration Manager** > **Manage Configuration**
2. Click **Continue.**
3. Click **Buying and Invoicing** (for Buyer) or **Sourcing and Contracts** (for Sourcing).
4. Select **Parameters** from the drop-down list.
5. Search for the parameter you want to change.
6. See that there is no option to update the parameter value.

## Cause

By system design, when working on a production site, members of the Customer Administrator group have read-only access to **Intelligent Configuration Manager** (ICM), preventing them from making changes directly in the production realm.

## Resolution

To change the parameter value in a production realm:

1. Create and deploy a package as per [how can I change a parameter in an SAP Ariba Procurement Solutions site?](https://support.ariba.com/item/view/KB0408463)
2. Check that the parameter has been updated in the production realm.

## See Also

[KB0408463 - How can I change a parameter in an SAP Ariba Procurement Solutions site?](https://support.ariba.com/item/view/KB0408463)  
  
SAP Help Portal > SAP Ariba Procurement Solutions > Intelligent Configuration Manager Administration > *[Parameter Management in Intelligent Configuration Manager](https://help.sap.com/docs/buying-invoicing/intelligent-configuration-manager-administration/parameter-management-in-intelligent-configuration-manager?q=create+a+package+in+Intelligent+configuration+Manager#loio73875207800d468a8ef09f6ea3470138)  
*SAP Help Portal > SAP Ariba Procurement Solutions > Intelligent Configuration Manager Administration > *[Workflow for Updating Configurations for the Site](https://help.sap.com/docs/buying-invoicing/intelligent-configuration-manager-administration/workflow-for-updating-configurations-for-site?q=create+a+package+in+Intelligent+configuration+Manager)  
*SAP Help Portal > SAP Ariba Procurement Solutions > *[Intelligent Configuration Manager Parameters Reference](https://help.sap.com/docs/ARIBA_PROCUREMENT/009918e7fb2a435bb2f68ce957c9755f/ccd35f14ce0641988bcbd45295b54b4d.html?version=LATEST&locale=en-US)*

## Keywords

ICM,parameter,production,change,manage,Intelligent,Configuration,Manager