Συνήθεις ερωτήσεις KB0401963
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How do I troubleshoot web browser issues?
Σύμπτωμα

I am having Web/Internet Browser concerns, and I am unsure how to troubleshoot them.


Επίλυση

To clear your browser's temporary internet files and cookies/cache, please complete the following instructions:

  1. Open your internet browser (see list of compatible browsers below).
  2. Press Ctrl+Shift+Del.
  3. Remove the temporary files by selecting the following:
    • Microsoft Edge: Time range: All Time > Check Cookies and other site data and Cached images and files > click Clear now.
    • Google Chrome: Time range: All Time > Check Cookies and other site data and Cached Images and Files > click Clear data.
    • Mozilla Firefox: Time range to clear: Everything > Check Cookies and Cache > click Clear Now.
  4. Close your browser completely after clearing the data.
  5. Sign in to your SAP Business Network account.

Δείτε επίσης

You can also enter Private Browsing, which make sure that cookies are not saved while browsing by right click on your Browser's logo in the Task Bar and Selecting one of the below options:

For more information about common browser issues: Common browser issues

Compatible browsers: What browser versions are certified for SAP Ariba cloud solutions?



Ισχύουν για

SAP Business Network for Procurement & Supply Chain
SAP Business Network for Procurement & Supply Chain > Διαχείριση (Διαχείριση Λογαριασμού Προμηθευτή και Αγοραστή)
SAP Business Network for Procurement & Supply Chain > Σενάριο Punchout Αναζήτησης & Προμήθευσυς/Σύμβασης
SAP Business Network for Procurement & Supply Chain > Συνεργασ.Εφοδ.Αλυσίδ.SAP Ariba
Διαχείριση S2C
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