---
article_id: KB0401081
article_type: FAQ
component_ids:
  - SBN-AN-ADM
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2025-08-29
updated: 2025-08-29
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0401081
connect_url: https://support.ariba.com/item/view/KB0401081?min=1
sap_for_me_url: https://me.sap.com/notes/KB0401081
---

# How do I enable or disable my supplier account to receive notifications for service interruptions, network downtime and new releases?

## Symptom

How do I enable or disable my supplier account to receive notifications for service interruptions, network downtime and new releases?

## Resolution

You must enable or disable **Network Service** notifications.

To enable the notifications, please follow the below steps:

1. Sign in to the [SAP Business Network](https://supplier.ariba.com).
2. In the top right corner, click **\[initials\]** and select **Settings > Notifications.**
3. Under **Other Notifications**, check the box for notification type **Network Service**.
4. In the box to the right, enter up to three email addresses separated by commas.
5. Click **Save**.

To disable the notifications, please follow the below steps:

1. Sign in to the [SAP Business Network](https://supplier.ariba.com).
2. In the top right corner, click **\[initials\]** and select **Settings > Notifications.**
3. Under **Other Notifications**, uncheck the box or edit the email address for notification type **Network Service.**
4. Click **Save**.

## See Also

To access **Notifications**, you must be an account administrator or a user with the **Company Information** permission.  
[Contact your account](https://support.ariba.com/item/view/160861) administrator if you need additional assistance setting notification preferences

## Keywords

Send a notification in advance of planned network downtime, unplanned downtime, and new releases.