Support Note KB0400688
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Error: "Document Failed during HTTP post for Customer AN01XXXXXXXXX-T - Realm Name with HTTP Response Code :400 and Response Message: FAILED." when I upload master data
Symptom

When I try to upload master data from my SAP ERP system to SAP Integration Suite, managed gateway for spend management and SAP Business Network, the transaction fails with the following error:

Document Failed during HTTP post for Customer AN01XXXXXXXXX-T - Realm Name with HTTP Response Code :400 and Response Message: FAILED. Suggested Action : HTTP Post to Target system failed and above response message is received . Common HTTP Error Response and their suggestive actions. 500 -> Internal Server Error -> Check in the target system for exact nature of request failure. 400-4XX -> Authentication Issue,Forbidden,Not Found -> check target system provided valid authentication details in Managed Gateway for Spend&Network or the target service is available,Target System service has right ACL's declared. Managed Gateway for Spend&Network Error Code : CIG-PLT-04640


Environment

SAP Integration Suite, managed gateway for spend management and SAP Business Network


Reproducing the Issue
  1. In your SAP ERP system, run the master data export program.
  2. Select the data to send to your SAP Ariba solution.
  3. Execute the transfer.
  4. In the transaction tracker, you will see the transaction fails with the error message.

Cause

The Import Batch Data event does not support the file type being sent as part of the Master Data content from your SAP ERP system. The error occurs because the payload contains an unsupported file, such as a .txt or .xml file.


Resolution

To resolve this issue, you must ensure you are sending only the supported file types for the Import Batch Data task.

  1. Modify your export process to generate only .csv or .zip files for master data integration.
  2. To verify the list of supported file types, you can review the official documentation.

See the SAP Integration Suite, managed gateway for spend management and SAP Business Network Overview Guide for more details.


See Also

SAP Help Portal > SAP Integration Suite, Managed Gateway for Spend Management and SAP Business Network > Overview Guide > Working with Master Data > Import Master Data for SAP Ariba Procurement solutions > Master Data Integration Events > Check Output CSV Files



Applies To

SAP Integration Suite Managed Gateway > Managed Gateway for Master Data
SAP Integration Suite Managed Gateway > Managed Gateway for Master Data > Managed Gateway for Procurement Master Data
SAP Integration Suite Managed Gateway > Managed Gateway for Master Data > Managed Gateway for Sourcing - Master Data

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