Support Note KB0399561
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Error: You must enter the supplier's Vendor ID information before SAP Business Network can forward the response to your external ERP system
Symptom

Quote Automation failing with You must enter the supplier's Vendor ID information before SAP Business Network can forward the response to your external ERP system.


Cause

The Vendor ID has not been configured under the supplier record in the buyer account.


Resolution
  1. Login to SAP Business Network buyer account
  2. Click Supplier Enablement and then Active Relationships.
  3. Search for the supplier.
  4. Click More Actions with Edit.
  5. Enter a Vendor ID in the Supplier Identifiers field.
  6. Click Save.

See Also

To have the Vendor ID added automatically, the following features must be enabled.

  1. CF-6889 in sourcing.
  2. CF-6890 in SAP Business Network.

A Designated Support Contact (DSC) can request submit a case to request enabling these features.



Applies To

Core Procurement > Core Administration > Application Integration (between Buying & Sourcing)
Strategic Sourcing

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