---
article_id: KB0399186
article_type: Support Note
component_ids:
  - SBN-AN-FEE
  - SBN-AN-SCC
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
  - SAP Business Network for Procurement & Supply Chain > Subscription fees
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Supplier
language: en
created: 2023-08-28
updated: 2023-08-29
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0399186
connect_url: https://support.ariba.com/item/view/KB0399186?min=1
sap_for_me_url: https://me.sap.com/notes/KB0399186
---

# Error: Cannot authorize credit card

## Symptom

When I try to pay my SAP Business Network bill using a credit card, I receive the following error: Cannot authorize credit card.

## Cause

The address associated with the credit card may have been changed after the SAP Business Network invoice was issued, causing a discrepancy.

## Resolution

Ensure that the information you entered matches the information on your credit card exactly. Please note that these entries are case-sensitive. You may also choose to pay the invoice using a different card or method (ACH or check) for this one instance if the address associated with the card recently changed.

## See Also

If you do not wish to pay by any other payment method, please [contact us](https://support.ariba.com/item/view/192530).

For additional information you can also check our [SAP Business Network Portal for Suppliers](https://support.ariba.com/item/view/181629) where you can find information about billing and managing your SAP Business Network account.