FAQ KB0398900
Email
Why do I receive "Order confirmation is not allowed for at least one line item in this order" error?
Symptom

Environment

SAP Business Network


Resolution

The control keys for the line item are set to not allowed, which prevents you from confirming them.

To review the control keys on a purchase order:

  1. Sign in to your SAP Business Network account
  2. Go to Orders > Purchase Orders and locate your PO
  3. Open the PO and scroll down to Line Items
  4. Click on Show Item Details on the far right
  5. See the Control Keys field revealed below.

Ask your buyer to send a Change Order switching the Control Key value to allow order confirmation. Below is a cXML exemplification of OC prevention:

<ControlKeys><OCInstruction value="notAllowed">


See Also

    Please note that when confirmation control keys are associated with a purchase order, the control keys take precedence over all business rules.

    SAP Help Portal > SAP Business Network for Procurement > SAP Business Network Buyer Administration Guide > SAP Business Network Configuration > Default Transaction Rules > Order Confirmation and Ship Notice Rules > Order Confirmation and Ship Notice Control Keys



    Applies To

    SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
    SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)

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