FAQ KB0398856
Email
How do I unlink the company profile of a child account?
Symptom

I want to unlink the Company Profile of a child account from the parent account in the Account Hierarchy because the child account’s profile is showing the same information as the parent and I cannot edit it directly.


Environment

SAP Business Network


Cause

When a child account’s Company Profile is linked to a parent account’s profile, the child account inherits the parent’s Company Profile data, and child account users are prevented from editing their own Company Profile.


Resolution

To unlink a child account’s Company Profile from its parent account, follow these steps:

  1. In the upper-right corner of your screen, click on your user initials > Settings > Account Hierarchy.
  2. Locate the child account you want to unlink.
  3. Click on Actions next to that child account.
  4. Select Unlink Company Profile.

Please note: If you want to completely remove the child account from your account hierarchy, select Unlink Account on step four instead.


See Also

Please note that a child account can be connected to a parent account without having the Company Profile linked. In this case, the fields will remain editable, and the parent account’s data will not be inherited by the child account.



Applies To

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Link accounts
SAP Business Network for Procurement & Supply Chain > SAP Business Network Trading Partner Profile

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