KBA KB0398693
FAQ

Symptom

How do I unlink a child account from a parent account?


Resolution

Please note: You must be the administrator of the parent account to unlink accounts.

To unlink a child account from a parent account, follow the steps below:

  1. Sign in to your SAP Business Network (parent) account.
  2. In the upper right corner of your screen, choose [user initials] > Settings > Connected Accounts.
  3. Select the radio bubble next to the account you would like to unlink.
  4. Click Unlink Account in the upper right corner.
  5. Confirm that you would like to unlink the account.

The accounts are now successfully unlinked, the parent account will no longer have access to the child account.


Keywords

unlink child account, delete account, expire account, eliminate account, delete sub-user, expire sub-user, cancel sub-user.


Personas

Admin, Supplier

Components

BNS-ARI-SS, BNS-ARI-SS-ADU, SBN-AN-ADM

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration), Strategic Sourcing, Strategic Sourcing > User Administration