Support Note KB0398648
Email
Why am I only seeing the 'Welcome' banner for the buyer but not the list of events in my Proposals and Questionnaires section?
Symptom

Why does the Ariba Proposals and Questionnaires tab only show the welcome banner, but I cannot see any events? My dashboard appears to be blank.


Cause

Security features on your computer, such as an ad-blocker or pop-up blocker extension, may prevent content on this page from loading when accessing an event.


Resolution

Temporarily disable or pause any ad-blocking extensions in your internet browser, then refresh the page. If you are uncertain how to disable an extension, please see How do I turn off ad blocking in my browser?

If you are unable to turn off the pop-up blocker yourself, you may need to contact your internal IT department to request that they remove the pop-up blocker that is preventing your screen from completely loading. Common software brands are AdBlock Plus or uBlock, but there are many more.


See Also

You can also check if your URL starts with HTTP. If your URL starts with HTTP, please follow the steps below:

  1. Update the URL to HTTPS instead of HTTP.
  2. Click Enter, to update the page.
  3. Accept any security warnings that appear in your browser.

As a workaround for the pop-up blocker, you can access the content by using incognito mode or private browsing mode on your browser. Once you open an incognito or private browsing window, log in to SAP Ariba.

Additionally, you can try to clear Cache and Cookies in your browser.



Applies To

S2C Administration
Strategic Sourcing > Sourcing Events
Strategic Sourcing > Sourcing Events > Sourcing Event Registration/Login
Supplier Information & Performance Management
Supplier Lifecycle & Performance

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