Support Note KB0398235
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CIG- How to update the certificates in integration portal
Issue

How to update the expired certificate for a project in CIG portal.

Solution
  1. Login to the CIG portal using the lite admin account (This is for Ariba Support). Supplier/Buyers will login with their regular CIG admin user account by navigating from Ariba Network admin area.
  2. Once you login, you will see the expired certificates like below

             

        3. Click Update Certificates button so that it will take you to the project connections screen 

            

          4. Click on the edit symbol on the corresponding connection. If you are unaware which certificate or connection you need to edit. Go to the Certificates page where you can see the Connection name and the certificate expiry date.

         

 

          5. Click on the Box in Authentication Certificate and paste the certificate content. Click OK to continue. This certificate is basically used for authentication. 

             

 

           6. If you choose to use the same certificate for message encryption, you can click on the "Use same certificate for message encryption" check box otherwise uncheck that and you will see another box where you can load the encryption certificate. 

 

 

Additional Information

If the certificates are expired CIG will not send transactions to the system configured in the project.  Currently there is no automated notification sent to buyers/supplier before the certificate expiration date. Buyer's/Supplier's need to login to CIG portal manually to know this. Also the old certificate cannot be deleted from the CIG portal so anytime when you have the expired certificate in the CIG keystore you will see the pop up when you login to CIG but this will fixed soon.


Applies To

SAP Business Network for Procurement & Supply Chain

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