---
article_id: KB0397717
article_type: FAQ
component_ids:
  - SBN-AN
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Supplier
language: en
created: 2023-02-27
updated: 2023-09-08
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0397717
connect_url: https://support.ariba.com/item/view/KB0397717?min=1
sap_for_me_url: https://me.sap.com/notes/KB0397717
---

# Who do I contact for help as a supplier?

## Symptom

Who do I contact for help as a supplier?

## Resolution

Contact [your customer](https://support.ariba.com/item/view/106682) if you have questions about:

- Invoice payments
- Invoice rejections
- Missing purchase orders or purchase order details that need to be changed

Contact your [account administrator](https://help.sap.com/viewer/c70a4dca49734ac9b09d11122a3b480f/cloud/en-US/7f0301beb46e4d4386acfe1dbc9c4615.html?1=1&sid=0.7233332046662726) if you have questions about:

- Being added as a sub user to an already existing account
- Your account settings and permissions
- Resetting your password

If you are the administrator, you control the settings for yourself and all other users on your company's account.

## See Also

For additional information, see [Who do I contact when I have a question or issue? Ariba or Customer?](https://support.ariba.com/item/view/KB0395189)