---
article_id: KB0396633
article_type: FAQ
component_ids:
  - BNS-ARI-SIPM-REG
  - BNS-ARI-SLP-MQ
  - BNS-ARI-SLP-REG
component_descriptions:
  - Supplier Information & Performance Management > SIPM Registration/Login
  - Supplier Lifecycle & Performance > Modular Questionnaire
  - Supplier Lifecycle & Performance > Supplier Lifecycle & Performance Registration
products:
  - SAP Ariba Sourcing, cloud edition
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2026-04-10
updated: 2026-06-08
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0396633
connect_url: https://support.ariba.com/item/view/KB0396633?min=1
sap_for_me_url: https://me.sap.com/notes/KB0396633
---

# How do I complete or update a supplier profile questionnaire?

## Symptom

How do I fill out or revise a supplier profile questionnaire?

## Resolution

To complete/update a supplier profile questionnaire, please follow the steps below if you are the administrator:

1. In the upper-right corner of the application, click on **\[User initials\]** > **Company Profile**.
2. Click in **(+3)** tab and **Customer Requested**.
3. Choose your customer from the **Sourcing Customer List** by clicking their name.
4. Complete all fields marked with an asterisk (\*).
5. Click **Submit**.

You can click **Save as Draft** to save any changes you have made without sending them to your customer. Click **Discard Draft** to clear your changes and revert to the last information you submitted to your customer.

## See Also

If you are using a sub-user account, please see [Error: "Marketing profile is not available"](https://itsm.services.sap/kb_view.do?sysparm_article=KB0872207&sysparm_language=en) to request permission from your administrator.

To access the **Customer Requested** tab, you must:

- Have at least 35% public profile completeness.
- Be linked to a SAP Ariba Sourcing customer.
- Be the account administrator.

If you have uploaded insurance certificates, liability certificates, workplace health and safety policies, or other required information in the **Certifications** tab at your customer's request, you may receive email notifications reminding you to update these documents as they approach their expiration dates.

Additionally, if your profile shows as **Completed** but, when opened, displays the status **Submitted by AribaSystem** at the top, please click **Submit** to update your information. This will notify the system and stop further notifications from being sent to you.

For more information, please refer to:

[Why does a customer requested profile show as incomplete to my customer?](https://me.sap.com/notes/KB0394960)

[What does "Your requested profile information has been submitted to \[Customer Name\] and is pending approval" mean?](https://me.sap.com/notes/KB0398800)

[Why am I seeing a blank pop up box when attempting to access the Supplier Profile Questionnaire (SPQ)?](https://me.sap.com/notes/KB0395279)

## Keywords

supplier questionnaire, update customer profile, upload document, upload certificate, supplier registration, certificate upload, SPQ