---
article_id: KB0395799
article_type: FAQ
component_ids:
  - SBN-AN-PAY-RMT
  - SBN-AN-PAY-SP
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Payments > Remittances
  - SAP Business Network for Procurement & Supply Chain > Payments > Scheduled Payments
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Supplier
language: en
created: 2026-05-11
updated: 2026-05-13
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0395799
connect_url: https://support.ariba.com/item/view/KB0395799?min=1
sap_for_me_url: https://me.sap.com/notes/KB0395799
---

# Why aren't scheduled payments or remittances showing in my account?

## Symptom

Why aren't scheduled payments or remittances showing in my account?

## Resolution

Click the **Payments** tab at the top and select either **Scheduled Payments** or **Remittances**.

The information in these sections may be blank if your customer chooses to not to send this information to your account. If you have questions regarding a scheduled payment or remittance advice that is not displaying, it will be best to [contact your customer](https://support.ariba.com/item/view/106682) for clarification.

## See Also

Although this is not as common, your customer may include scheduled payment or remittance information as a comment in the **History** tab of an invoice. To check the invoice: [How do I find my submitted invoice?](https://support.ariba.com/item/view/KB0395645) After accessing the invoice you can click **History.**