How do I add a custom logo and footer message in the email notifications sent to suppliers?

You can add a custom logo of your choice and footer message in the email notification sent to suppliers using the Customize Email option under the Branding Settings section.

The Branding Settings > Customize Email option is disabled by default as it is controlled by an application parameter called Application.EnableCustomEmailLogoAndFooter. To enable this parameter, please follow steps given in Intelligent Configuration Manager - Self-Service Parameters Included. Once the feature is enabled, only users with the Customer Administrator group permission will see the option.

Prerequisites for a custom logo in supplier email notification:

1. Logo must be of GIF file format (.gif extension)
2. Image file with a width of 600 pixels and height of 50 pixels are recommended

Steps to upload a custom logo:

1. Sign in as Customer Administrator
2. Click Manage > Administration
3. Click Customization Manager > Branding Settings > Customize Email tab
   
4. Click Browse and select the Graphics Interchange Format (GIF) file
5. Click Upload Logo
   • You can see the preview of logo that was uploaded successfully
     

Steps to Customize Email Footer Text:

1. Sign in as Customer Administrator
2. Click Manage > Administration
3. Click Customization Manager > Branding Settings > Customize Email tab
4. Click on Footer Title
5. Enter the Text
   • You can add translations and can also use these special codes mentioned below
     [b]Bold Text[/b]
     [i]italicize Text[/i]
     http://www.ariba.com[Link Description]
     email:customerservice@ariba.com[Email Description]

Some common questions related to this setting:

• If the uploaded logo does not appear to suppliers in the notification email, please check if the format of the logo uploaded is GIF. Also, some email clients do not allow an image in the notification to automatically download or show.
• You can have only one logo at a time.
• You can replace the uploaded logo but cannot delete it. If you want the standard SAP Ariba logo to appear again, you can have the feature turned off by reaching out to SAP Ariba Support.
• There is no specified limit on the number of characters that can be entered in the footer. However, please do not add enough characters to make the footer get highlighted over the email body.
• The footer and logo will be applied to event notifications from sourcing events and email generated for the password reset of supplier users.

Procurement Application Services > Core Server > Parameters/Feature Toggles (Service - Ability to set)
S2C Administration