---
article_id: KB0395406
article_type: FAQ
component_ids:
  - SBN-AN-SE
component_descriptions:
  - SAP Business Network (適用於 Procurement 和 Supply Chain) > 設立供應商
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: zh-tw
created: 2026-07-21
updated: 2026-07-22
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0395406_zh-tw
connect_url: https://support.ariba.com/item/view/KB0395406_zh-tw?min=1
sap_for_me_url: https://me.sap.com/notes/KB0395406/zh-tw
---

# 為什麼無法看到訂單或發票索引標籤？

## 徵兆

Why can't I see the **Orders**, **Invoices**, or **Workbench** tabs in my SAP Business Network account?

## 環境

SAP Business Network

## 原因

There are two possible reasons for this:

1. You do not have any customer relationships yet - If no customers have established a trading relationship with your company in the system, features like **Orders** and **Invoices** will remain inaccessible.
2. You're a sub-user without the right permissions.
   - Your company’s account has user roles, and you’re assigned a sub-user role with limited permissions.

## 解決方案

**問題**

為什麼無法看到**訂單**或**發票**索引標籤？

**回答**

您無法看到**訂單**或**發票**索引標籤的原因有兩個：

- 您沒有任何客戶關係：[建立客戶關係](https://support.ariba.com/item/view/152825_zh-tw)以存取訂單、發票和其他交易文件。
- 您在貴公司的帳號上不是管理員使用者，因此沒有適當權限**：**聯絡您的管理員以請求存取這些索引標籤。若要檢視帳號管理員的詳細聯絡資訊，請按一下應用程式右上角的 **\[使用者姓名縮寫\]** 並選取**聯絡管理員**。

## 一併查看

The account administrator may refer to *[How do I change a sub user's permissions and Role in SAP Business Network?](https://support.ariba.com/item/view/KB0396955)* to manage the permissions for a sub-user.

The account administrator can also refer to *[Approving or Deleting an Unapproved User](https://help.sap.com/docs/ARIBA_NETWORK_SUPPLIERS/a9191d5943bd4cc48b0cec67e197dc8e/de0b35b1f018101490afa8dde7cad867.html?locale=en-US&version=LATEST)* and *[Permissions You Can Assign to Users](https://help.sap.com/docs/ARIBA_NETWORK_SUPPLIERS/a9191d5943bd4cc48b0cec67e197dc8e/de15f193f01810149496b5b29c6abb02.html?locale=en-US&version=LATEST)* for more details.