---
article_id: KB0395406
article_type: FAQ
component_ids:
  - SBN-AN-SE
component_descriptions:
  - SAP Business Network 采购和供应链 > 供应商激活
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: zh-cn
created: 2026-07-21
updated: 2026-07-22
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0395406_zh-cn
connect_url: https://support.ariba.com/item/view/KB0395406_zh-cn?min=1
sap_for_me_url: https://me.sap.com/notes/KB0395406/zh
---

# 为什么无法查看“订单”或“发票”选项卡？

## 症状

Why can't I see the **Orders**, **Invoices**, or **Workbench** tabs in my SAP Business Network account?

## 环境

SAP Business Network

## 原因

There are two possible reasons for this:

1. You do not have any customer relationships yet - If no customers have established a trading relationship with your company in the system, features like **Orders** and **Invoices** will remain inaccessible.
2. You're a sub-user without the right permissions.
   - Your company’s account has user roles, and you’re assigned a sub-user role with limited permissions.

## 解决方法

**问题**

为什么无法查看**订单**或**发票**选项卡？

**答案**

看不到您的**订单**或**发票**选项卡，可能有两个原因：

- 您没有任何客户关系：[建立客户关系](https://support.ariba.com/item/view/152825_zh-cn)以获取访问订单、发票和其他交易文档的权限。
- 您是公司帐户的非管理员用户，没有适当的权限**：**请联系您的管理员以请求这些选项卡的访问权限。要查看帐户管理员的联系人详细信息，请单击应用程序右上角的 **\[用户姓名首字母\]**，然后选择**联系管理员**。

## 另请参阅

The account administrator may refer to *[How do I change a sub user's permissions and Role in SAP Business Network?](https://support.ariba.com/item/view/KB0396955)* to manage the permissions for a sub-user.

The account administrator can also refer to *[Approving or Deleting an Unapproved User](https://help.sap.com/docs/ARIBA_NETWORK_SUPPLIERS/a9191d5943bd4cc48b0cec67e197dc8e/de0b35b1f018101490afa8dde7cad867.html?locale=en-US&version=LATEST)* and *[Permissions You Can Assign to Users](https://help.sap.com/docs/ARIBA_NETWORK_SUPPLIERS/a9191d5943bd4cc48b0cec67e197dc8e/de15f193f01810149496b5b29c6abb02.html?locale=en-US&version=LATEST)* for more details.