---
article_id: KB0395216
article_type: FAQ
component_ids:
  - BNS-ARI-PUR-PO
component_descriptions:
  - Purchasing > Purchase Orders
products:
  - SAP Ariba Procurement, cloud edition
personas:
  - Admin
  - Buyer
language: en
created: 2026-03-09
updated: 2026-03-11
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0395216
connect_url: https://support.ariba.com/item/view/KB0395216?min=1
sap_for_me_url: https://me.sap.com/notes/KB0395216
---

# Which users can process Manual Orders?

## Symptom

Some users are unable to process manual orders in SAP Ariba Buying.

## Resolution

In the default configuration, only members of the following procurement groups have access to processing manual orders and receiving manual order-related email notifications:

- **Procurement Agent**
- **Procurement Manager**
- **Purchasing Agent**
- **Purchasing Manager**

However, your realm can be configured to allow either the requester and preparer or members of the **Manual Order Processor** group to manage manual orders in addition to members of the procurement groups at a given time.

To enable additional users to process manual orders, the parameter Application.Procure.ManageManualOrderProcessorsAndEmailNotificationRecipients needs to be configured. Furthermore, the realm feature PR-423: Manage Manual Order Processors And Email Notification Recipients must also be enabled.

This parameter takes any one of the following values:

- ProcurementGroups: Members of the **Procurement Agent**, **Procurement Manager**, **Purchasing Agent**, or **Purchasing Manager** groups.
- RequesterAndPreparer: The requester and preparer of the requisition.
- ManualOrderProcessor: Members of the **Manual Order Processor** group.

Irrespective of the parameter value, members of the procurement groups can always process manual orders. However, members of the procurement groups do not receive email notifications if the parameter value is set to either RequesterAndPreparer or ManualOrderProcessor.

**Note:** Default value of the parameter: ProcurementGroups.

You can raise a Case to request this based on your business requirements.

## See Also

For more information, please refer to the [*Manual Order Proces*s](https://help.sap.com/docs/ARIBA_PROCUREMENT/e45e5ab7015049e38626cc510b81087e/6b327e0dc1da1014ba2da55aaf0df05b.html).

To control the email notification sent to the preparer and requester, the parameter Application.Purchasing.SendMailToPreparerAndRequesterOnPurchaseOrderGeneration can be toggled. This is available as a self-service parameter in Intelligent Configuration Manager (ICM).

## Keywords

manual order button, manual order, process manual, ManualOrderProcessor, Manage Manual Order