---
article_id: KB0394911
article_type: FAQ
component_ids:
  - SBN-AN-ADM
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Supplier
language: en
created: 2025-07-02
updated: 2025-09-23
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0394911
connect_url: https://support.ariba.com/item/view/KB0394911?min=1
sap_for_me_url: https://me.sap.com/notes/KB0394911
---

# How do I contact the account administrator for my company?

## Symptom

How do I contact the account administrator for my company?

## Resolution

To view your administrator's contact information, follow the below steps:

1. Ensure you are signed in to your [SAP Business Network](https://supplier.ariba.com) account.
2. In the upper right corner, click **\[user initials\]** > **Contact Administrator**.
3. Contact information is located underneath **Account Administrator Information**.

## See Also

You should contact your account administrator for the following types of requests:

- You cannot access your account and need to request a password reset.
- You need to access another user's account.
- You require additional permissions for your user account.
- You need help in updating your user information.
- You need access to your company's test account.
- You receive an error that refers you to your administrator.
- You need to reassign the administrator account (the current administrator is still with your company but is no longer the correct person to manage your company's account).
- You need to request a user account for another employee at your company.
- You want to have your user account deleted.

If the administrator is no longer employed at your company and you do not have access to their account, you can contact [SAP Ariba Customer Support](https://support.ariba.com/item/view/174605) to [reassign the account administrator role.](https://support.ariba.com/item/view/KB0394475)

## Keywords

administrator, contact, support, account, company, supplier, access.