---
article_id: KB0394639
article_type: FAQ
component_ids:
  - SBN-AN-TX-POA
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2026-01-16
updated: 2026-01-16
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0394639
connect_url: https://support.ariba.com/item/view/KB0394639?min=1
sap_for_me_url: https://me.sap.com/notes/KB0394639
---

# How do I reject my entire order?

## Symptom

How do I reject my entire order?

## Resolution

You will need to ensure that you are providing reasons while rejecting the entire order. Although a popup window is appearing while rejecting the purchase order (PO), it is possible to reject the order without providing any reason in the comment section. Current design does not make the **Comments** field mandatory. However, it is recommended that you provide an explanation about the rejection.

1. Select a PO from your account
2. Select **Create order Confirmation** > **Reject Entire Order**
3. Pop up that appears on the screen asks for a reason
4. Click **Send** to complete the rejection

## See Also

Sometimes the action of rejecting the entire order is not possible for the following reasons:

- The order has been shipped
- The order has been invoiced
- The Buyer does not allow suppliers to reject entire orders.

If this is the case, please [contact your Buyer](https://support.ariba.com/item/view/KB0392552) to cancel the PO or enable the rejection in the Buyer's rules.