How do I delete a user from my account?

To delete a user on your account, you must follow the below steps:

1. Sign in to the Ariba Network as the account administrator.
2. In the upper-right corner, click [user initials] > Settings > Users.
3. Click Manage Users.
4. To the right of the user, click Actions > Delete.
5. The following error will occur if the Retention Period is not configured yet in the account
   
   • "No retention period has been configured for this user. Add a retention period for this user in the Manage User Deletion tab and try again."
6. Click Manage User Deletion.
7. Click on Update Retention Period > Enter a retention period between 1 and 999 in the Retention period in months box, click on Save.
   
   • The data of all revoked users in your organization will be retained for a period that you configure here.
8. Repeat the steps 3 & 4 above.
9. On the Confirm Deletion message, click OK.

Before you delete the user, confirm that there are no active Ariba Sourcing events linked to that user.

A new feature released on Feb 18, 2202 (REGAN-5265) requires configuring Retention Period when deleting a sub-user from Ariba Network.

Configuring retention period and managing deletion of revoked users in Ariba Network

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration)
SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
Strategic Sourcing