---
article_id: KB0394142
article_type: FAQ
component_ids:
  - BNS-ARI-SCA
  - SBN-AN-DISC
  - SBN-AN-LOG
component_descriptions:
  - S2C Administration
  - SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario
  - SAP Business Network for Procurement & Supply Chain > Pre Log & Login
products:
  - SAP Ariba Sourcing, cloud edition
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Buyer
  - Supplier
language: en
created: 2023-03-30
updated: 2023-03-30
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0394142
connect_url: https://support.ariba.com/item/view/KB0394142?min=1
sap_for_me_url: https://me.sap.com/notes/KB0394142
---

# Why did the link in the password reset email expire?

## Symptom

Why did the link in the password reset email expire?

## Resolution

The link in the password reset email notification expires in the following cases:

- It has been 24 hours or more since you requested the password reset email. On the [Supplier Login page](https://supplier.ariba.com), click **Password** to request a new password reset email.
- You already used the password reset link to reset your password. You'll need to request a new password reset email.
- Your browser is not compatible with Ariba solutions. Make sure to use a [browser version that is compatible](https://support.ariba.com/item/view/130899) with Ariba's sites.