FAQ KB0394022
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How do I remove an optional subscription package?
Symptom

How do I remove an optional subscription package?


Resolution

To remove optional packages from your subscription invoice:

  1. In the upper-right corner of the application, click [Initials] > Service Subscriptions.
  2. You will be navigated to the Subscriptions tab, as shown by the blue highlight over the word Subscriptions at the top of the page.
  3. In line with the optional subscription line, click the trash can icon.
  4. You will see a pop-up alerting you that you are cancelling your subscription. Click Confirm if you wish to proceed.

Your subscription will be cancelled. Depending on the subscription, you may not be entitled to a refund if it is a prepaid subscription.


See Also

When you remove an optional subscription package from your account, your Transaction Activity Report becomes unavailable for a short period of time while the SAP Business Network takes your new subscription level into account.



Applies To

SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario
SAP Business Network for Procurement & Supply Chain > Subscription fees

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