FAQ KB0394012
Email
Why can I not see the buyer's name and other details on a posting?
Symptom

Under my matched leads, the buyer's name and/or posting details are blurred out. I also am not able to click Respond when I open the posting.


Resolution

There are two reasons that information on a public posting may be unavailable:

  1. Buyers may have strategic business reasons for creating postings anonymously on SAP Business Network Discovery. Once a buyer expresses interest in working with your company, they may provide more details and contact information at their discretion.
  2. Information may be blurred out on a matched lead if the posting is private and your company has not yet purchased an SAP Business Network, promote subscription. To respond, a promote subscription is required.


See Also

What are the benefits of an SAP Business Network, promote subscription?



Applies To

SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario > Discovery Posting issues

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