---
article_id: KB0393216
article_type: FAQ
component_ids:
  - BNS-ARI-CP-CORE-SM
  - BNS-ARI-CP-CORE-UM
component_descriptions:
  - Glavna nabava > Glavna administracija > Upravljanje dobavljačima glavne administracije
  - Glavna nabava > Glavna administracija > Upravljanje korisnicima glavne administracije
products:
  - SAP Ariba Procurement, cloud edition
personas:
  - Admin
  - Buyer
language: hr
created: 2025-05-28
updated: 2026-04-15
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0393216_hr
connect_url: https://support.ariba.com/item/view/KB0393216_hr?min=1
sap_for_me_url: https://me.sap.com/notes/KB0393216/hr
---

# Pogreška: "Vaš korisnički račun na mjestu PunchIna stranke čeka odobrenje"

## Simptom

One of my suppliers sees the following error when punching into our SAP Ariba Buying solution from their account on the SAP Business Network:

Error: Your user account on the customer's punchin site is pending approval. Try again later.

## Uzrok

One of the following apply:

- You have not approved the supplier's User Profile (UP) request that was automatically generated in your SAP Ariba Buying solution
- The shared user or partitioned user is inactive for the associated supplier
- The supplier user in your SAP Ariba Buying solution application is missing the appropriate user groups

## Rješenje

**Problem**

Kad sa svog računa na Ariba Networku PunchInom dolazim na mjesto svoje stranke, pojavljuje se sljedeća pogreška:

Pogreška: Vaš korisnički račun na mjestu PunchIna stranke čeka odobrenje. Pokušajte ponovo poslije.

**Uzrok**

Pri vašem prvom pokušaju pristupa mjestu vaše stranke (na primjer, stvaranje fakture ugovora) u rješenju Ariba Procurement vaše stranke generira se korisnički profil. Prije nego što pristupite njenom mjestu, vaša stranka mora odobriti vaš korisnički profil.

**Rješenje**

[Obratite se stranci](https://support.ariba.com/item/view/106682) i zahtijevajte da vam odobri korisnički profil ako nakon 24 sata od početnog pojavljivanja ove poruke još nemate pristup.

## Ključne riječi

ErrorStatus: ERR\_USER\_PENDING\_APPROVAL: User account is pending approval., User account is pending approval,Your user account on the customer's PunchIn site is pending approval