---
article_id: KB0392557
article_type: FAQ
component_ids:
  - SBN-AN-TX-INV
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Invoicing)
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Supplier
language: en
created: 2025-08-08
updated: 2025-08-19
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0392557
connect_url: https://support.ariba.com/item/view/KB0392557?min=1
sap_for_me_url: https://me.sap.com/notes/KB0392557
---

# Why am I unable to see the Cancel button on my invoice?

## Symptom

Why am I unable to see the **Cancel** button on my invoice?

## Resolution

The following reasons explain why you might not be able to cancel your invoice:

- Your customer does not allow you to cancel invoices.  
  Check your customer's invoicing rules to see whether they allow suppliers to cancel invoices they create rule is enabled.
- Your customer has processed the invoice already.  
  If the invoice has an **Acknowledged** routing status, your customer has already downloaded the invoice document. After the customer downloads the invoice, you can no longer cancel it even if the customer lets you cancel invoices.
- You created the invoice in your customer's procurement site.  
  If you create an invoice using the **Create > Contract Invoice** option on the **Home** tab of your account, you cannot cancel the invoice. Your customer's site is the source system for contract invoices, and the invoice in your SAP Business Network account represents a read-only copy of the invoice. As a result, the **Cancel** button does not appear for punch-in invoices.

## Keywords

invoice, cancel.