---
article_id: KB0392551
article_type: FAQ
component_ids:
  - SBN-AN-APIN-RM
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Account provisioning and insight > Relationship Management
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2026-02-26
updated: 2026-02-27
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0392551
connect_url: https://support.ariba.com/item/view/KB0392551?min=1
sap_for_me_url: https://me.sap.com/notes/KB0392551
---

# How do I reject a business relationship/trading relationship request as a supplier?

## Symptom

How do I reject a business relationship/trading relationship request?

## Environment

SAP Business Network

## Resolution

You need to be the account administrator or have the Customer Administration permission to manage customer relationships.

You need to have at least one pending or current relationship to access the **Customer Relationships** page. Otherwise, you won't see this option under the **Account Settings** menu.

To reject a relationship request:

1. Click **Account Settings \[User Initials\]** > **Settings** > **Customer Relationships**
2. In the **Trading Business Partner** tab, select **All Relationship Requests** in the **Customer List** dropdown, or filter for the specific situation
3. Tick the box to the left of the customers you would like to reject
4. Click **Reject**.

The customer will move to the **Rejected Requests** list and the SAP Business Network will send a notification to you and the customer.

If you encounter any errors during this process, try the same through the **Classic View** on the top right of the **Customer Relationships** page.

## See Also

You cannot reestablish a rejected trading relationship without receiving a new invitation from the customer and you will not be able to transact with rejected customers.

SAP Help Portal > SAP Business Network for Trading Partners > SAP Business Network Supplier Administration Guide > Customer Relationships > [*Accepting or Rejecting Customer Relationship Requests*](https://help.sap.com/docs/business-network-for-trading-partners/seller-account-settings-and-profile-configuration/how-to-accept-or-reject-customer-relationship-requests?locale=en-US&version=LATEST)

SAP Help Portal > SAP Business Network for Trading Partners > SAP Business Network Supplier Administration Guide > Users and Roles > [*Permissions You Can Assign to Users*](https://help.sap.com/docs/business-network-for-trading-partners/seller-account-settings-and-profile-configuration/permissions-you-can-assign-to-users-de15f193f01810149496b5b29c6abb02?locale=en-US&version=LATEST)

## Keywords

relationships, customer relationship, TRR, buyer relationship