Support Note KB0392481
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Error: Cannot create new ariba.user.core.Organization with field SystemID equal to <value>
Issue

When importing supplier organizations directly or through Import Batch Data, you receive an error saying: "Cannot create new ariba.user.core.Organization with field SystemID equal to <value>. Conflicts with existing object..." followed, later, with a list of organizational elements like networkid, duns, and buyersystemid and their values.

Cause

You are attempting to add a common supplier with SystemID = <value> with one or more organizations that are already being used by an existing, active, or inactive common supplier. This most often happens when the already existing common supplier is inactive. When a common supplier with organizational elements is simply inactivated as is, the organizational elements are not automatically deleted. Since uniqueness of organizational values is required, even considering inactive common suppliers, this is a common cause of the previous error message.

Solution

Find the existing common supplier causing the conflict and remove the conflict. The following steps assume you want to remove the conflict from the inactive common supplier and leave that common supplier in the inactive state.

  1. Click Manage > Core Administration > Supplier Manager > Suppliers.
  2. Enter one of the organizational elements listed in the error message into the Organizational ID Value field, select Active = Either, and click Search.
  3. Assuming you find a common supplier, you find your conflict.
  4. You can verify that the supplier is inactive by searching separately with the choice of Active = Yes and Active = No and verifying that it is only found with Active = No.
  5. Click Edit the inactive common supplier, go to the Organization IDs tab, and delete the organization IDs causing the conflict. Typically, these would be networkid, duns, and ustin.
Additional Information

If the circumstances are more complicated than the above scenario, please contact Customer Support for additional assistance. For example, if:


Applies To

Core Procurement > Core Administration > Core Administration Supplier Management

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