---
article_id: KB0392441
article_type: FAQ
component_ids:
  - BNS-ARI-SS-ADS
  - BNS-ARI-SS-ADU
  - SBN-AN-ADM-AR
  - SBN-AN-DISC-ADM
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Change administrator/Account reassignments
  - SAP Business Network for Procurement & Supply Chain > Discovery & Sourcing/Contract Punchout Scenario > Discovery Administration
  - Strategic Sourcing > Strategic Sourcing - Site Administration
  - Strategic Sourcing > User Administration
products:
  - SAP Ariba Sourcing, cloud edition
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2026-08-11
updated: 2026-08-11
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0392441
connect_url: https://support.ariba.com/item/view/KB0392441?min=1
sap_for_me_url: https://me.sap.com/notes/KB0392441
---

# How do I change the administrator in my SAP Business Network supplier account?

## Symptom

- I am the current administrator and would like to transfer the administrator role to another user.
- I have access to the previous administrator's account but need to update the administrator.
- My company changed our email domain, and I need to update it in the administrator's account.

## Resolution

Depending on what access you have, use any of the following procedures to change your account's administrator:

- You're the current administrator and you'd like to transfer the administrator role to another user that already exists in the account.
- 1. 1. Click your **\[User Initials\]** in the upper-right corner.
     2. Go to **Settings** > **Account Administration** > **Manage Users**.
     3. Find the user you want to transfer the account to.
     4. Click **Actions** > **Make Administrator** next to their name.
     5. Select your new role, then click **Assign** and **OK** to confirm.
- You have access to the previous administrator's account and you'd like to make yourself (or another employee) be the administrator
  1. 1. Click **\[User Initials\]** on the upper-right corner.
     2. Select **My Account**.
     3. Update below information:
        - User's full name
        - User email
        - Contact information
     4. Click **Save**.

**Note:** **You should not change the username if you have existing buyer relationships in your Sourcing account, as this will result in the subsequent disconnection from these buyer organizations.**

If you have updated the Email Address field, you will receive a confirmation email at the updated email address with the subject line: **Confirmation of your Updated Email Address.** Please click on the included link to confirm your updated email address. Note that the link will expire in 72 hours.

- The previous administrator left company, but you have access to the administrator email address. Refer to this link: [How do I reset my password as a supplier?](https://support.ariba.com/item/view/KB0395854)

After you sign in, you can transfer the administrator role to an existing user or update the the administrator refer to the steps above.

## See Also

If the current account administrator left your company and you can't access the email address associated with their user profile, contact SAP Business Network Customer Support from the [*Support Center*](https://support.ariba.com/item/view/174605)to change the administrator email address. To find more information on the account reassignment process, please see: [How can I change the administrator for an Ariba account I cannot access?](https://support.ariba.com/item/view/KB0394475)

After reassigning the administrator role, it's best to confirm that all [email notification preferences](https://support.ariba.com/item/view/KB0399923) are updated as well. Additionally, please update the contact information under **\[User Initials\]** > **Company Profile** > **Contacts** > **Company Contact Information**.

## Keywords

admin, colleague, sub-user, coworker, employee, change admin, transfer admin role, update admin, role reassignment, PIC