---
article_id: KB0392433
article_type: FAQ
component_ids:
  - SBN-AN-ADM-USR
  - SBN-AN-SCC
component_descriptions:
  - SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Create or remove users
  - SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration
products:
  - SAP Business Network for Procurement and SAP Business Network for Supply Chain
personas:
  - Admin
  - Supplier
language: en
created: 2026-10-14
updated: 2026-10-28
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0392433
connect_url: https://support.ariba.com/item/view/KB0392433?min=1
sap_for_me_url: https://me.sap.com/notes/KB0392433
---

# How do I create a SBN sub-user and a role with permissions?

## Symptom

How do I create a **SBN (SAP Business Network)** sub-user and a role with permissions to use the account?

## Environment

SAP Business Network

## Resolution

If you are the account administrator, you can add users with the following steps:

To add users to the account, you must create at least one role. You can assign multiple users to the same role or create a separate role for each user.

**To create a role:**

1. In the upper-right corner of the application, click **\[User Initials\] > Settings**.
2. Under **Account Administration** click **Manage Users.**
3. Go to **Manage Roles** tab, click the **\[Plus Sign\]** on the right side.
4. Enter a **Name** for the role.
5. Select the appropriate permissions by checking the relevant boxes.
6. Click **Save**.

**To create a user:**

1. In the upper-right corner of the application, click **\[User Initials\]** > **Settings**
2. Under **Account Administration** click **Manage Users**.
3. On next page click **Manage Users** > click the **\[Plus Sign\]** on the right side of the page right above users list.
4. Enter the user's information (**Username**, **Email Address**, **First Name**, **Last Name**, and **Office Phone**).
5. Select a role in the **Role Assignment section**.
6. Assign a customer (**All customers** or **Select Customers**).
7. Click **Save**.

After you create the user, the user receives an email with the username and a temporary password. The temporary password will be valid for 24 hours. The user must access the account and change the password when logging in for the first time.

If any sub-users were created through a SAP Ariba Sourcing invitation they received from a buyer, you would need to approve them by following the directions below:

1. In the upper-right corner of the application, click **\[User Initials\]** > **Settings**
2. Under **Account Administration** click **Manage Users**.
3. Click **Manage Unapproved Users**.
4. Select the users to approve.
5. Click **Approve**.
6. Click **Save**.

## See Also

You can also check our [SAP Business Network Portal for Suppliers](https://support.ariba.com/item/view/181629) where you will find information about billing and helpful articles explaining how to manage your supplier Account.

Additionally, here is a list to check the permissions that can be assigned to sub-users: Help Portal > SAP Business Network for Trading Partners > SAP Business Network Supplier Administration Guide > Users and Roles > *[Permissions You Can Assign to Users](https://help.sap.com/docs/business-network-for-trading-partners/seller-account-settings-and-profile-configuration/permissions-you-can-assign-to-users-de15f193f01810149496b5b29c6abb02)*  
Note: The permissions that are available for you to assign to users depend on whether you have [customer relationships](https://help.sap.com/docs/business-network-for-trading-partners/seller-account-settings-and-profile-configuration/topics-about-customer-relationships?locale=en-US&state=PRODUCTION&version=2511) in your account.  
If you created your account via a Sourcing invitation or through the walk-through registration method, you do not yet have any customer relationships. Therefore, order-related and invoice-related rights are not available.

If you have created roles or sub-users and want to change any role or permission, you can follow this guide: [KB0396955 - How do I change a sub user's permissions and role in SAP Business Network?](https://support.ariba.com/item/view/KB0396955)

## Keywords

sub-user, user permission, create new user, how add user, how to create a user, user rights, user creation