• I want to verify whether a notification was sent to a user.
• I cannot find a notification when searching in View All Notifications.

View All Notifications allows you to review all notifications sent by the system and confirm their delivery status.

• Note: Only notifications sent within the past 10 days are visible in this view.
  

To access View All Notifications:

1. Sign into your administrator account;
   
2. Click on Admin > View All Notifications;
   
3. Use the filter fields to locate the notification:
   
   • Date;
     
   • From;
     
   • To;
     
   • Subject.

If the notification appears with status Sent, the system successfully generated and delivered it. If the recipient reports not receiving the email:

• Ask them to check their spam or junk folder for the notification subject line.
  
• Advise them to contact their internal IT team to check whether email filtering rules or quarantine policies are blocking notifications from SAP Fieldglass.

Notification types not shown in View All Notifications

The following notification types are not tracked in View All Notifications by design and will not appear even if they were sent successfully:

• Worker registration invitation
• Supplier invitation
• User registration
• Password reset
• Forgot password / forgot username
• Scheduled reports

These are system authentication emails processed through a separate channel. If you are looking for one of these notification types, contact SAP Support and provide the recipient's email address and the approximate date and time the notification was expected.

Fieldglass > Messaging > Messaging - Delivery
Fieldglass > Supplier > Supplier - Supplier Maintenance