No resend invitation button on the work order
The option to resend the invitation email to a candidate is missing on the work order for this worker
There are two buyer configurations that cause Resend Invitation to be unavailable:
- Time Sheet Type is set to No Time Sheets
- The candidate is already registered through the Fieldglass Candidate Portal (FCP)
Update the work order Time Sheet Type:
- Click the Details tab of the Work Order
- Locate Time Sheet Type
- If Time Sheet Type is No Time Sheets but the worker will submit time sheets, a buyer user can click Start Worker to create a Worker record
The candidate has an Fieldglass Candidate Portal (FCP) account:
- Since they already have an account, no invitation is needed
- Instruct the worker to sign in to the FCP account where they will have a worker record
- The worker completes SAP Fieldglass transactions, such as time sheets, via the their FCP account
Fieldglass > Registration > Registration - Resend
Fieldglass > Work Order (Contingent) > Work Order (Contingent) - Activate