English
FAQ KB0038768
Email
No resend invitation button on the work order
Symptom

The option to resend the invitation email to a candidate is missing on the work order for this worker


Cause

There are two buyer configurations that cause Resend Invitation to be unavailable:

  1. Time Sheet Type is set to No Time Sheets
  2. The candidate is already registered through the Fieldglass Candidate Portal (FCP)

Resolution

Update the work order Time Sheet Type:

  1. Click the Details tab of the Work Order
  2. Locate Time Sheet Type
  3. If Time Sheet Type is No Time Sheets but the worker will submit time sheets, a buyer user can click Start Worker to create a Worker record

The candidate has an Fieldglass Candidate Portal (FCP) account:

  1. Since they already have an account, no invitation is needed
  2. Instruct the worker to sign in to the FCP account where they will have a worker record
  3. The worker completes SAP Fieldglass transactions, such as time sheets, via the their FCP account


Applies To

Fieldglass > Registration > Registration - Resend
Fieldglass > Work Order (Contingent) > Work Order (Contingent) - Activate

Terms of Use  |  Copyright  |  Security Disclosure  |  Privacy