---
article_id: KB0024962
article_type: FAQ
component_ids:
  - BNS-FG-JS-MNG
  - BNS-FG-REG-SID
component_descriptions:
  - Fieldglass > Job Seeker > Job Seeker - Manage
  - Fieldglass > Registration > Registration - Security ID
products:
  - SAP Fieldglass Vendor Management System
personas:
  - Buyer
  - Program Management Office
  - Supplier
language: en
created: 2023-01-09
updated: 2024-03-31
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0024962
connect_url: https://support.ariba.com/item/view/KB0024962?min=1
sap_for_me_url: https://me.sap.com/notes/KB0024962
---

# Security ID Error: Please enter MMDDLLNNN where MMDD represents the birth month and birth day, LL represents the first 2 letters of the last name, and NNN represents the last 3 digits of the SSN or federal tax ID

## Symptom

- Job Seeker receives a message when entering their Security ID even when it matches the format in the error message: Please enter MMDDLLNNN where MMDD represents the birth month and birth day, LL represents the first 2 letters of the last name, and NNN represents the last 3 digits of the SSN or tax ID. Please contact your supplier if you encounter log in error
- How do I update the error and warning message that workers receive when activating their account

## Cause

The Security ID format configured by the buyer does not match the format stated in the error message

## Resolution

Buyer administrator user can correct the Security ID error message

1. Sign in SAP Fieldglass > click **Admin Configuration** (gear icon)
2. Click **Custom text**
3. Click Company Default link under **Name** > **Edit**
   - If you have more than one language, choose the row for the language to update
4. Change **Section** to **Security ID**
5. Update the value for **Define error message for Security ID, in case of mismatch** and **Define guidelines for entering Security ID**
6. Click **Update**

## See Also

- [KB0369935 - Security ID Format needs to be updated](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0369935)
- [KB0032098 - Error: Define error message for Security ID, in case of mismatch](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0032098)

## Keywords

Security ID, Security ID format, error message, guideline message, define guidelines for entering Security ID, Define error message for Security ID, in case of mismatch, SID