---
article_id: KB0010994
article_type: FAQ
component_ids:
  - BNS-FG-REG-NR
  - BNS-FG-REG-RES
component_descriptions:
  - Fieldglass > Registration > Registration - Not Received
  - Fieldglass > Registration > Registration - Resend
products:
  - SAP Fieldglass Vendor Management System
personas:
  - Buyer
  - Program Management Office
  - Supplier
language: en
created: 2025-09-03
updated: 2025-09-03
source: Knowledge Base
url: https://support.ariba.com/item/view/KB0010994
connect_url: https://support.ariba.com/item/view/KB0010994?min=1
sap_for_me_url: https://me.sap.com/notes/KB0010994
---

# How to resend a worker registration

## Symptom

- I am a buyer or supplier user and I want to resend a worker registration
- Worker cannot locate the registration email

## Resolution

Buyer and supplier users can resend worker registration when the work order status is Activated

1. Sign into your SAP Fieldglass account
2. Click **View** > **Work Order**
3. Search for the worker and click **ID**
4. Verify **Status** is Activated
5. Click **Actions** > **Resend Invitation**
   - [Resend Invitation is missing](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0038768)
6. Confirm that the email on the pop up is correct > click **Send**

If the worker still does not receive the email, contact a buyer administrator or the [Program Management Office (PMO)](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0345819). They can verify the registration [message is enabled](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0011107) in SAP Fieldglass

## See Also

- [https://support.fieldglass.com/Help\_Center/Fieldglass/item/KB0011109](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0011109)[KB0038768 - No resend invitation button on the work order](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0038768)[https://support.fieldglass.com/Help\_Center/Fieldglass/item/KB0011109](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0011109)
- [KB0011109 - How do I resend a worker registration to a different email?](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0011109)
- [KB0010915 - How to register a worker account](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0010915)
- [KB0011107 - How to confirm an email message is enabled](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0011107)
- [KB0345819 - What is the Program Management Office (PMO)](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0345819)[https://support.fieldglass.com/Help\_Center/Fieldglass/item/KB0038768](https://support.fieldglass.com/Help_Center/Fieldglass/item/KB0038768)

## Keywords

worker registration, resend registration, registration locked