KBA KB0392436
FAQ

Symptom


Environment

SAP Business Network


Resolution

You can change how you receive purchase orders by updating your Electronic Order Routing method:

  1. Sign into your SAP Business Network Supplier account
  2. On the upper-right corner click [User initials] > Settings
  3. Under the Transactions section, click Electronic Order Routing
  4. Under the New Orders, Change/Cancel Orders and Other Document Types section, select the Routing Method preference (Online, cXML, Email, EDI, cXML Pending Queue, Fax) for each type of documents. If the routing method will be the same for each option, select Same as new catalog orders without attachments
  5. In the Options column, fill in the information corresponding to the selected routing method and select the additional options you would like to enable
  6. Click Save

See Also

You can also enable customer-specific order routing to set different rules for each of your customers.

For more information about your electronic order routing settings, see Configuring Electronic Order Routing.


Keywords

configure, settings, notifications, change, EOR


Personas

Supplier

Components

SBN-AN-ADM, SBN-AN-ADM-NOT, SBN-AN-SCC, SBN-AN-TX-POA

SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration), SAP Business Network for Procurement & Supply Chain > Administration (Buyer & Supplier Account Administration) > Notification or routing, SAP Business Network for Procurement & Supply Chain > SAP Ariba Supply Chain Collaboration, SAP Business Network for Procurement & Supply Chain > Transaction Documents > Transaction (Purchase Orders, Ship Notices & Goods Receipts)