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Fieldglass Support:
- Process or Transaction Issues: For questions related to Fieldglass processes or issues with your transactions, please contact Air Canada’s team by completing this form .
- Technical Account Support: For technical questions related to your Fieldglass account, visit the SAP Fieldglass Help Center
Ariba Support:
- How do I register, configure my account, or transact with Air Canada? Contact the SAP Business Network Enablement Team or the SAP Business Network Supplier Enablement Helpdesk at +1 800-974-4899 (North America only).
- My account is not working properly and I have a technical issue: Contact the SAP Ariba Customer Support Team by clicking on the question mark in the upper right-hand corner of your account then Support to submit a Case to SAP Ariba Support. Be as clear as possible in your communication and provide any screenshots to expedite your request.
- Video on how to submit a case to the Ariba Support team, Help Center Overview.
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